Frequently Asked Questions
Everything you need to know about your TON Sports gear and orders.
What is the typical shipping time for orders?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.
Do you offer a warranty on your sports equipment?
Yes, all TON Sports equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure you can perform at your best.
How can I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. As long as the gear is unused and in its original packaging, you can initiate a return through our online portal for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer bulk discounts for sports teams or clubs?
Yes, we provide special pricing for team uniforms and bulk equipment orders. Please contact our sales team directly via the 'Contact Us' page for a custom quote.